SINGAPORE DELIVERY TIME & CHARGES

Shipping is free of charge for all local deliveries. All local parcels will be delivered within three working days of orders being placed. However Please allow extra time for orders to be processed during public holidays and promotional periods.

INTERNATIONAL DELIVERY TIME & CHARGES

All international parcels will be delivered via Singapore Post. Estimated delivery within 4 to 8 working days to major cities of the world. However, please allow extra time for orders to be processed during public holidays and promotional periods. 

The shipping fee is charged at below:

  • Less than 3 items – S$29.90
  • 3 items and above – S$19.90
  • 5 items and above – Free Shipping
 

We ship worldwide including Europe, USA, Asia and Australia. However, due to operation change, there are some countries that we are not able to ship directly.

If we are unable to meet the estimated delivery date we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery. 

CUSTOM DUTIES AND TAXES

Custom Duties and Taxes are calculated according to your shipping destination and itemized on the Order Summary page. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to. Payment of these charges is necessary to release your order from customs upon arrival.

CUSTOM CLEARANCE

While we appoint our own agents to carry out delivery, all purchases are subjected to local customs and clearance formalities and regulations of respective countries. This may include providing additional personal documentation or permit. We will endeavour to expedite that all customs formalities for your order but are not liable for any delays, losses or interference due to customs.

FOREIGN TRANSACTION FEE

Foreign transaction fees may be charged once your payment transaction has been settled. These fees are determined by your bank's pricing and transaction fee policies. For further details of foreign transaction fees, please contact your bank.

RETURN AND EXCHANGE

We take great pride in our reputation for quality and excellent value. For incorrect or defective items shipped, we have a 14-days return policy upon receipt of order by the customer, subject to the following terms and conditions:

  • Item must be in their original purchase condition, including the original product packaging. All packaging must be unmarked and not defaced in any manner. All shipping and administrative fees to be borne by the customer.
  • Any item that you received with tags attached must be returned with those tags intact.
  • This return policy does not apply to all sales/discounted items or any item which has been stated as non-exchangeable and non-refundable.
  • All returns will be reviewed first and we reserve the right to perform remedies including.
  • Full refund to your purchased account.